Please click THIS link to request a password reset.
Once you have submitted the request, it can take up to ten minutes for it to appear in your inbox.
If you don’t see it there, please make sure to check your Spam/Junk folder (as it can sometimes end up there).
While searching for the email, it will be coming from firstname.lastname@example.org or “The Skin Spot.”
This specific email will have a subject line of “Password Reset for The Skin Spot.”
If you aren’t receiving any emails from The Skin Spot, please make sure you have checked your spam/junk folders. It has most likely ended up there.
If it was being pushed to your spam/junk folders, you can add email@example.com to your email contacts so it is a trusted and known account. This will make any emails coming from The Skin Spot arrive in your inbox.
If you have already utilized your membership discount to place an order, refunds are not available.
If you have not applied the discount to any orders, you may be eligible. Please contact our Customer Care team, firstname.lastname@example.org, for any inquiries.
The Skin Spot offers three different membership levels:
- $99/year- receive 20% off almost every purchase and free shipping on orders over $49
- $129/year- receive 30% off almost every purchase and free shipping on orders over $49
- $169/year- receive 40% off almost every purchase and free shipping on orders over $49
*Not all Skincare Collections Available for Membership Discount*
The Skin Spot processes orders Monday-Friday in the order they are received, please allow 7-10 business days for order processing and shipment.
*If you place an order with multiple items and one or more are backordered, the products in-stock will be shipped immediately using the method selected at time of purchase. The backordered item(s) will be sent separately for free.
**If your order contains only one item and it is on back-order, our Customer Care Team will contact you with an estimated ship date.e.